Professional Standards
SCAQ puts emphasis on its members' professionalism. We require all members practising in body corporate management to maintain a high standard of ethical and professional conduct as outlined by our Code of Ethics.
Professional Standards
SCAQ puts emphasis on its members' professionalism, hence requiring every member practising in body corporate management to maintain a high standard of ethical and professional conduct as outlined by its Code of Ethics.
SCAQ Code of Ethics
The Code of Ethics is an integral part of the SCAQ membership eligibility criteria and helps ensure that there is a high degree of confidence when dealing with SCAQ member.
The SCA Code of Ethics has been prepared in consultation with State Boards and Chapter Executive Committees and establishes the principles that govern the conduct of SCA Members in the context of the strata environment.
Not only is applying common sense, fairness, integrity and good judgement a part of best business practice but it is also an integral part of the SCA Code of Ethics. Whilst this Code does not list every possible ethical issue that may arise, it does set out clear requirements that each Member of the SCA is required to adhere too, both in letter and spirit.
Complaint Management Process
Accessibility, accountability, efficiency, fairness and integrity are principles of the Complaint Management Process (CMP). In the event of an alleged breach of the SCA Code of Ethics, both the complainant and respondent should read this document. Before making a complaint, please review our Complaints Management Process Guide to understand how to lodge a complaint, and what your obligations are.
Allegations of breach of the Code must be made in writing using the online Code of Ethics Complaint Form. For queries, please contact complaints@strata.community or 0434 706 770. Only complaints made against current SCA Members are considered.